Privacy Policy

Privacy is important to all of us, and the personal information which Venetia Vyvyan Ltd will keep on record consists of the following:

• Your email address – which will never be shared with a third party

• Your street address (if you place an order) which will be used only for the purpose of shipping purchases to you, either by post or by courier

• Your telephone number (if an item is to be sent by courier). This may be used by the courier for the purpose of arranging a delivery. It will only be used by me if you specifically ask that I call you

• A record of your purchases. This information will never be shared with a third party. Should a letter or document or item you have purchased be stolen or lost, the record will help us to sort out the problem

Should you wish to access the information we hold on you, please email us at vv@venetiavyvyan.com
If you choose to pay by credit card, please remember that you should never send your card details in an email. It is always possible to arrange a suitable time for a telephone call, wherever in the world you may be, and your card details will be entered immediately

Credit card details can be kept in an encrypted form in our safe if you explicitly ask us to do so for repeat orders. We will ALWAYS seek your permission to use them each time
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Venetia Vyvyan Ltd
63 Ramsden Road, London SW12 8RA
Telephone +44 (0)20- 8772 1427
Email  vv@venetiavyvyan.com